Thank you for choosing Theme Plugin BD. We strive to provide high-quality GPL-licensed themes, plugins, and templates at affordable prices. Please read our refund policy carefully before making a purchase.

1. Digital Products and Refunds

1.1. All products offered on Theme Plugin BD are digital and delivered instantly upon purchase. Due to the nature of digital goods, we maintain a strict no-refund policy once the product has been downloaded.

1.2. By completing a purchase, you acknowledge and agree that you will not be eligible for a refund unless explicitly stated otherwise in this policy.

2. Exceptions to Refund Policy

While refunds are not generally available, we may consider them in the following exceptional circumstances:

2.1. Technical Issues:
If the product you purchased is unusable due to technical issues that cannot be resolved by our support team, you may request a refund within 7 days of purchase. Proof of the issue must be provided.

2.2. Duplicate Purchases:
If you accidentally purchase the same product twice, we will refund the duplicate purchase upon verification.

3. Refund Request Process

To request a refund under the conditions stated above, follow these steps:

3.1. Contact our support team via email at [email protected] or WhatsApp at +8801625970780.

3.2. Provide the following details:

  • Order ID or proof of purchase
  • Description of the issue or reason for the refund request
  • Screenshots or evidence to support your claim (if applicable)

3.3. Our team will review your request within 5 business days and inform you of the outcome.

4. Important Notes

4.1. No Refunds for Downloaded Products:
Once a product has been downloaded, it is deemed delivered, and refunds will not be issued except for the reasons mentioned in Section 2.

4.2. No Refunds for User Errors:
We are not responsible for purchases made in error, such as selecting the wrong product or misunderstanding product compatibility.

4.3. Support for Issues:
Our support team is available to assist with any issues related to product functionality or compatibility. Please reach out before considering a refund request.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us:

Thank you for understanding our refund policy and for choosing Theme Plugin BD. We appreciate your trust and are here to support you.