Terms of Service

India-Bangladesh Money Transfer Service

1. Acceptance of Terms

By using the India-Bangladesh Money Transfer service ("Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Service Description

Our Service facilitates money transfers between India and Bangladesh through authorized payment channels including:

  • UPI (India)
  • Bkash/Nagad/Rocket/Upay (Bangladesh)

3. Eligibility

To use this Service, you must:

  • Be at least 18 years old
  • Have legal capacity to enter into contracts
  • Provide accurate and complete information
  • Be a resident of India or Bangladesh

4. Transaction Limits and Fees

  • Minimum Transfer Amount: 500 INR/BDT
  • Service Fee: 20% of transfer amount (subject to change)
  • Daily/weekly limits may apply as per regulatory requirements

5. User Responsibilities

You agree to:

  • Provide truthful and accurate information
  • Verify all transaction details before submission
  • Keep your login credentials secure
  • Not use the Service for illegal activities

6. Prohibited Activities

You may not use the Service for:

  • Money laundering
  • Fraudulent transactions
  • Terrorist financing
  • Any unlawful purpose

7. Transaction Processing

  • Transfers are typically completed within 24-48 hours
  • Processing times may vary based on:
    • Payment method verification
    • Regulatory requirements
    • Bank processing times

8. Refund Policy

Refunds may be issued if:

  • The transaction fails due to system error
  • The recipient cannot receive funds
  • Required documentation is not provided

Refund processing may take 7-10 business days.

9. Liability Limitations

We are not responsible for:

  • Delays caused by third-party payment processors
  • Incorrect recipient information provided by you
  • Force majeure events (natural disasters, war, etc.)

10. Privacy Policy

Your personal information will be handled according to our Privacy Policy, including:

  • Collection of necessary identification documents
  • Secure storage of financial information
  • Compliance with anti-money laundering regulations

11. Amendments

We reserve the right to modify these Terms at any time. Continued use of the Service constitutes acceptance of revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh and India.

13. Contact Information

For questions or disputes:

  • Email: [email protected]
  • Phone: +88016259-70780
  • Address: Sirajganj District, Bangladesh